A community learning to love God, to love one another, to love others

Complaints Procedure

Southend Christian Fellowship

Appendix 4 – Data Protection Complaints Process

Southend Christian Fellowship (“we”) take your privacy concerns seriously.  If you have any concerns about the way your information is being handled, please contact Peter Burgess without delay.  He can be contacted as follows:

Phone number: 01702 461616

Email address: peter@southendchristianfellowship.org.uk

He will arrange for an investigation as follows:

  1. A record will be made of the details of the complaint.
  2. Consideration will be given as to whether the circumstances amount to a breach of Data Protection Legislation and action taken in accordance with the Data Breach Procedure.
  3. The complainant will be kept informed of the progress of the complaint and of the outcome of the investigation.
  4. At the conclusion of the investigation Peter Burgess will reflect on the circumstances and recommend any improvements to systems or procedures.

We will carefully investigate and review all complaints and take appropriate action in accordance with Data Protection Legislation.  We will keep you informed of the progress of our investigation and the outcome.  If you are not satisfied with the outcome, you may wish to contact the Information Commissioner’s Office at https://ico.org.uk/concerns/

 

 

Southend Christian Fellowship, 600 Southchurch Road, Southend-on-Sea, Essex, SS1 2PT | info@southendchristianfellowship.org.uk | Charity Number 290547